课程内容
FIRO-B® 代表 (基本人际关系导向- 行为®) 工具。它包括您如何对待他人的以及您希望别人如何对待您自己。它评估 3 个方面;  包容 , 控制、情感的需要，及 2 个 “导向”行为; 表现和欲求。

FIRO®清楚解释人以何种方式共事，及导致潜在的合作或冲突。因此，它对以下方面具有重要意义：

团队建立 – 确定合作关系或紧张局势的可能缘由，并帮助进行有效的决策，沟通
领导力发展 – 增强自我认知和人际效能，促进个人发展和领导力的培养
关系咨询 – 识别并解决不协调和不满意的可能原因
测评 – 为评估和开发中心在征选人才时，提供必要的数据

**Fees includes your 42 page LEA™ Self Report and 80 page LEA™ Resource Guide

This mini TTT outlines a workshop which you can deliver to a group of managers / leaders to set them on their leadership development journey. They can apply newly acquired MBTI reflections immediately to examine their present leadership style – and create a realistic personal development plan.

Robin will include the following key items in the TTT:

• An experiential exercise to create a leadership review
• The management versus leadership discussion
• Where leadership is heading in the VUCA age
• How to facilitate the TJ / TP / FJ / FP exercise
• Using type dynamics (type development) for leaders
• How different MBTI Types approach leadership in a predictable way
• The MBTI assessment for leadership development:
• Setting direction
• Inspiring others to follow
• Mobilizing Accomplishment of Goals
• Creating a leadership development plan

With a bit of practice you will be able to take this workshop back to your company and deliver it. At least that’s the intention!

• Is there more to coaching than mastering the GROW model
• How do great coaches become experts in personal and professional development?  

The FIRO® assessment - Improve workplace performance by helping people to understand how they interact – take a look at the FIRO® assessment (Fundamental Interpersonal Relations Orientation™).

People want and need different things from other people, and they have different ways of showing these wants and needs. The FIRO assessment gets behind these differences to show:

• how people tend to behave toward others
• how people want others to behave toward them

The FIRO assessment helps to explain behaviors between people.
What does this mean for your organisation? It means team members and colleagues understand each other better. This builds trust, increases harmony, reduces friction and helps to improve performance. 

If you have not yet a FIRO® certification practitioner, I cordially invite you to join us for a personal development experience with the FIRO-B® on 31 October 2019.

You will receive your FIRO-B® Interpretive Report for Organizations and enjoy a full day's personal development experience.

MBTI® - 世界上最受敬重，也被廣泛使用的性格評估工具。 
歡迎參加這次的體驗班，感受MBTI®這工具的強大力量。

MBTI®能以簡易但富有洞察力的方式讓您了解人們的相似之處以及他們的差異。

優點：

• 與他人建立更好的關係
• 找出個人潛在的優勢和發展的領域
• 了解團隊行為
• 幫助某些MBTI®類型配對特定任務分配
• 匯集不同的觀點以加強解決問題的能力
• 預測潛在的衝突領域
• 教導團隊成員重視多元化和包容性

此公開班適合所有人士參加, 特別是對 MBTI 有興趣的人士、人力資源主管、企業訓練經理、高階主管教練、培訓顧問和職業輔導員等… 

Management Development Services Ltd. 是 MBTI® 在台灣唯一合法可以進行國際認可的 MBTI® 培訓施測師的認証及唯一合法銷售 MBTI® 問卷及書籍的機構。 

備註: 

1. 同一家公司最多3人參加此次工作坊
2. 費用包括一份MBTI® Form M 問卷以及一本《性格類型的認識》，市值$1,760元

Come and hear from leaders in the forefront of the D & I initiatives in Hong Kong.

Presentations, panel discussions and a learning taster from a top "women in leadership" programme.

MORE DETAILS

This workshop available in Cantonese only

「突破自己，創造非凡銷售業績之路」是一個有關提高銷售效率的工作坊。講師會透過SPA™銷售績效評估工具( Sales Performance Assessment™) ，並綜合成功專業銷售人士的行爲與動機，分析銷售領導的高效行為，幫助你提升銷售業績。

SPA™適用於從事銷售及銷售培訓的專業人士，讓你進一步了解自己的銷售模式，例如如何規劃及與客戶接觸，幫助你制定個人發展計劃。

MDS誠邀從事有關上述行業的專業人士參與這次工作坊，免費體驗SPA™在銷售方面為你所帶來的優勢，使你在新一年能早着先機，邁向成功。

備註 :

1. 成功參加這次工作坊將獲贈個人的繁體中文版SPA™發展報告 , 零售價為HK$1,650。參加者於上課前在網上完成SPA™自我評估問卷。
2. 同一家公司最多2人參加此次工作坊。

This workshop available in Mandarin only

「突破自己，創造非凡銷售業績之路」是一個有關提高銷售效率的工作坊。講師會透過SPA™銷售績效評估工具( Sales Performance Assessment™) ，並綜合成功專業銷售人士的行爲與動機，分析銷售領導的高效行為，幫助你提升銷售業績。

SPA™適用於從事銷售及銷售培訓的專業人士，讓你進一步了解自己的銷售模式，例如如何規劃及與客戶接觸，幫助你制定個人發展計劃。

MDS誠邀從事有關上述行業的專業人士參與這次工作坊，免費體驗SPA™在銷售方面為你所帶來的優勢，使你在新一年能早着先機，邁向成功。

備註 :

1. 成功參加這次工作坊將獲贈個人的繁體中文版SPA™發展報告 , 零售價為TWD$6,100。參加者於上課前在網上完成SPA™自我評估問卷。
2. 同一家公司最多2人參加此次工作坊。

This workshop available in Mandarin only

• How to develop and engage the millennial generation for business to be successful 
• How to make training effective in the digital transformation age 
• The fast track talent development – 6 steps to success

• Cognitive Strength to be both Strategic and Innovative
• Impactful and Influential Communicators
• Ability to Cultivate Team Engagement
• Calm and Focused Under Pressure

• The latest research data for successful leaders in the digital age 
• Making the move from transactional to transformational leadership
• The powerful impact of Gen Y on modern leadership
• Collaboration – the essential missing element

Managing conflicts is simply a matter of expanding skill sets and choosing the most effective behaviours for a particular situation. In this workshop, Cameron Nott, Managing Director of CPP and a registered Psychologist will use the TKI™, a Harvard win-win model for negotiation to demonstrate how your knowledge of the model enables you to become a successful negotiator, a persuasive leader and an influential communicator in managing workplace conflicts effectively.

Taking your TKI™ is at the heart of the workshop. Understanding your TKI™ results give you the chance to overcome the fear, anger and frustration which you are likely to feel in conflicts. The TKI™ measures the behavioural modes which people adopt in difficult situations. The 5 conflict-handling modes are:

1. Competing
2. Collaborating
3. Compromising
4. Avoiding
5. Accommodating

Workshop Objectives

• Understand the five conflict modes of the TKI™ model
• Increase your awareness of your own and others’ conflict styles
• Develop skills for assessing conflict situations and selecting appropriate strategies to handle them
• Practice using different conflict modes
• Create an action plan for developing more effective conflict resolution skills 

Who should attend

The seminar is suitable for:

• Anyone in the workplace or non workplace environment who need to resolve a conflict
• Department head and manager who need to have a difficult discussion with a subordinate or team member
• Sales leaders and professionals who need to negotiate and win a sales deal 
• Anyone who need to persuade and influence others when the stakes are high